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FAQs

1. What are visual aids, and how can they benefit autistic children?

  • Visual aids are tools and materials that use visual cues to assist communication and understanding. For autistic children, they can provide structure, clarity, and help reduce anxiety by making information more tangible and predictable.

2. What types of visual aids do you offer?

  • We offer a wide range of visual aids, including digital resources like social stories, visual schedules, and printable materials such as PECS (Picture Exchange Communication System) cards, visual routines, and more.

3. Are your visual aids customizable to meet individual needs?

  • Yes, many of our visual aids are customizable. We understand that each child is unique, and we offer options to tailor our materials to specific preferences and requirements.

4. Can I use your visual aids at home and in educational settings?

  • Absolutely! Our visual aids are versatile and can be used in various settings, including home, school, therapy sessions, and community outings.

5. How can I access your digital visual aids?

  • After purchase, you can typically download our digital visual aids instantly. We provide clear instructions on how to access and use these resources.   If you have an issue, please reach out to us and we'll do our best to make it right.

6. Do you provide physical, printed visual aids, and how long does shipping take?

  • Yes, we offer physical visual aids. Shipping times may vary depending on your location, but we aim to deliver your materials promptly. You can choose your preferred shipping method during checkout.  If you're looking to purchase an entire library of visual aids, please reach out to us and we can coordinate your order!

7. Are your visual aids suitable for children of all ages and functioning levels on the autism spectrum?

  • Yes, our visual aids are designed to be adaptable and can benefit children of various ages and functioning levels on the autism spectrum.  They have been written by Blake, our BCBA co-founder and have been clinically deployed with other children.

8. How do I know which visual aids are most appropriate for my child?

  • Blake can help personalized recommendations based on your child's specific needs and challenges. Feel free to reach out for guidance and support.

9. Can I request custom visual aids that are not in your standard offerings?

  • Absolutely! We understand that unique situations may require custom solutions. Contact us to discuss your specific requirements, and we'll work with you to create tailor-made visual aids.  We are able to change most things about our visual aids, from the color and the images, and can even customize most aids with the learner's name!

10. What is your return policy if I'm not satisfied with a product?

  • We strive for customer satisfaction. If you're not completely happy with a product, please review our return policy on our website or contact our customer support for assistance.

11. How can I get in touch with your customer support team if I have more questions or need assistance?

  • You can contact our customer support team  through the contact form on our website. We're here to help and provide the support you need.

12. Do you offer any resources or guidance on how to effectively use visual aids with autistic children?

  • Yes, we provide resources, guides, and tips on using visual aids effectively. You can find these resources on our website or request specific information from our team.  All aides come with an instructional sheet showing the goals each aide is intended to support, as well as how to use each aide.

We hope these FAQs address your questions and provide clarity about our visual aids for autistic children. If you have additional inquiries or require further assistance, please don't hesitate to contact us.